Frequently Asked Questions
Everything you need to know about your luxury scent experience.
What is the typical shipping timeframe for orders?
Standard shipping within the United States typically takes 3 to 5 business days. Please allow 1-2 business days for processing before your order is dispatched from our warehouse.
Are your fragrances original and authentic?
Yes, American Fine Fragrance guarantees that all products are 100% authentic. We source our scents directly from authorized distributors and the original manufacturers.
What is your return policy for opened products?
Due to the nature of personal care products, we only accept returns on unopened and sealed items within 30 days of purchase. We recommend purchasing a sample size before committing to a full bottle.
Do you offer international shipping?
Currently, we only ship within the United States and its territories. We are working on expanding our logistics to support international fragrance enthusiasts in the near future.
How should I store my fragrances to ensure longevity?
To preserve the integrity of the scent, store your bottles in a cool, dark place away from direct sunlight and humidity. Avoid keeping them in bathrooms where temperature fluctuations occur.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay, Google Pay, and PayPal.